Available Services
Documentation, Medical Necessity, & Denial Reduction
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Documentation audits with feedback and follow-up
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Training on defensible, billable clinical documentation
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Template creation for different service lines
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Denial analysis and appeal workflow development
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Revenue cycle optimization:
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Front-end: intake, eligibility, authorizations
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Mid-cycle: clinical documentation, utilization review
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Back-end: clinical interface with coding, billing, claims tracking, rework reduction
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Operations Consulting
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Workflow assessment and redesign across departments
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Streamline handoffs between clinical and administrative teams
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Optimize daily operational processes (e.g., admissions, referrals, scheduling, discharges)
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Increase efficiency while maintaining compliance and patient experience
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Identify and resolve operational bottlenecks or duplication
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Develop standard operating procedures that reflect healthcare best practices
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Interim Operations Support
Outcomes Tracking – Patient-Centered Results
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Implement outcome tools and patient-reported outcomes (PROMs)
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Reduce early discharges / AMA through engagement strategy
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Train staff to align treatment goals with measurable outcomes
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Develop outcome dashboards for internal or payer use
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Define quality-of-life metrics that tell the impact story
Clinical Training / Supervision / Quality
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Custom training for clinicians and supervisors
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Group/individual supervision where licensed (virtual or on-site; MI, IN, OH, VA, KY, NJ, PA, NC, GA - open to additional licensure where needed)
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Clinical quality audits and fidelity coaching
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Accreditation preparation
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Clinical leadership coaching for new or struggling managers
Healthcare Systems Change & Organizational Consulting
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Facilitate team-building and conflict resolution sessions
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Align leadership around strategic and cultural goals
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Accreditation support (CARF, Joint Commission, state)
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External audits: compliance, quality, operations
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Interim leadership and succession planning support
Executive Coaching for Leaders in Healthcare
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1:1 (ICF-certified) coaching for CEOs, Directors, Clinical or Compliance Leaders
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Onboarding support for new executives
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Burnout, imposter syndrome, decision-making, and values alignment
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GROW and neuroscience-informed coaching frameworks
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Team coaching and leadership development series
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Confidential coaching for high-potential or high-risk leaders
Contact
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